Please confirm the details that you are entering is correct. You may be trying with wrong login credentials. The Intelius Background Check Pro server may be down and that is causing the login/account issue.

If you have login or account related issue, please check the following steps. I'm having Intelius Background Check Pro login issue or account related issues. Too many users using the app at same time. Your wifi / mobile data connection not working properly. The Intelius Background Check Pro app server may be down and that is causing the loading issue. There are few situations that may cause the load issue in android apps. My Intelius Background Check Pro app wont load or not working properly (loading error / server error / connection error). If that is your case, try installing older versions of the app. You can see if that fixes it.Įven in some rare cases, the re-install step also don't work. Android usually restores all settings after you re-install and log into the app. It may work after this.įinally, if you can't fix it with anything, you may need to uninstall the app and re-install it. If none of the above working, you can wait till your phone battery drains and it turns off automatically.Īfter that put it to charge, and press the power button. Then, release the buttons and hold down 'Power' button until the screen turns on. Press and hold down the 'Home' and 'Power' buttons at the same time for upto 10 seconds. Then you close the app that has this issue. You just need to press the recent applications menu (usually the first left button) in your phone. Most of the times, it might be a temporary loading issue.

Usually when you open an app, you will see a black screen for few seconds and then app will crash with or without an error message. It is one of the most common problem in android operating system. Common Intelius Background Check Pro App Problems and Troubleshooting Steps I'm getting black screen (blank screen) when I open Intelius Background Check Pro?

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